Brandon delivered an excellent Keynote at the 2017 TWI Summit in San Diego. He spoke about the work he is doing at Baptist Memorial Healthcare helping them develop their integration of TWI and Kata into their daily routines and overall business objectives. Using Kata to deploy the J-Programs Brandon has helped them greatly accelerate their progress and more deeply utilize TWI into their processes and improvement objectives. It was also a very personal story as Brandon has had to deal with the failures of the healthcare system and its broken processes in family matters. So his works improves things personally and well as professionally for him and many others. Great presentation Brandon!